Farm Debt Mediation Service: Step 4. After you apply

Step 4. After you apply

As soon as we confirm that you are eligible for the Service, a qualified financial consultant will be assigned to work with you throughout the mediation process. The consultant will visit your farm to learn how your operation works, then will:

• assess your current financial situation
• explore options and develop a plan for the future
• collect financial information to prepare a financial statement and recovery plan
• complete projections to evaluate the viability of the plan
• contact creditors to verify amounts owed
• attend the mediation meeting and assist you with negotiations

Service standards

Once you submit an application, our goal is to achieve our service standards at a minimum of 80% of the time under normal circumstances:

• Our goal is to respond to general inquiries made to our phone number or email address before the end of the next business day;
• Our goal is to notify you if your application has been accepted or not by the end of the next business day;
• Our goal is to have all necessary documentation sent to creditors and producer seven (7) business days prior to the mediation meeting;
• Our goal is to schedule the first mediation meeting within 70 calendar days after acceptance of your application.