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Agriculture Accounts Receivable Management


Agriculture Accounts Receivable and Revenue Management (ARRM) section is responsible for the collection of debts owed to the government of Canada by the farming community. These debts can be either from defaulted loans or program overpayments.

ARRM recently implemented a new system, Agriculture Accounts Receivable Management System (AARMS), to modernize the process of managing the information required to fulfill its responsibilities.


As the ARRM function involves the collection and management of personal information, a Privacy Impact Assessment (PIA) was conducted to determine if there were any privacy risks, and if so, to make recommendations for their resolution or mitigation.


The initial collection of the personal information occurs outside of the ARRM section. Information is collected by Farm Income Programs Directorate (FIPD), Financial Guarantee Programs Division (FGPD), Canadian Wheat Board (CWB) and AAFC program units for overpayments which then forward the information to ARRM when debt recovery is required.

The scope of the PIA was restricted to the business process and basic data flows of personal information associated with the ARRM section.

The Personal Information Bank (PIB) PSU 932, outlines the details regarding the personal information collected under the ARRM programming, including the purpose, use, retention and disposal standards.


As a result of the PIA, measures have been determined to mitigate risks associated with the collection of personal information. These include: review of retention and disposition schedules, review of forms, and increased privacy training for staff.

For further information please contact

Access to Information and Privacy
Tower 4, 5th Floor
1341 Baseline Road, Room 264
Ottawa, Ontario, K1A 0C5
Telephone: 613-773-1390
Facsimile: 613-773-1380

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