2017 Contact Centre Statistics
AgriStability program statistics
Report date: August 31, 2017
The Agriculture and Agri-Food Canada (AAFC) Contact Centre is responsible for answering inquiries for several programs. The goal of the AAFC Contact Centre is to answer 90% of calls received within 60 seconds. The table below shows the statistics and service standards for the AgriStability program by calendar year.
|Number of calls received||Number of calls answered||Percent of calls answered within service standard||Number of AgriStability related calls|
|Year to date total||30,373||29,770||92,7%||2,569|
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