Career Focus Program Service Standards

Under normal circumstances:

  • Our goal is to respond to general inquiries made to our phone number or email address before the end of the next business day.
  • Our goal is to acknowledge receipt of your application within 1 business day.
  • Our goal is to assess your application and send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package.
  • Our goal is to send you a draft proposed agreement for review within 30 business days of issuing an approval notification letter.
  • Our goal is to send you a payment within 30 business days of receipt of a duly completed and documented claim. This is applicable only if an agreement is signed.

    We aim to work within these timelines, however actual times may vary.



Read more about Service Standards at Agriculture and Agri-Food Canada.


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